Attention
Business Owners and Managers:
“Don't
Let Your Business Ruin Your Life! Reclaim Your Life.
You Really can Have it All!”
Discover How to Make your Business
Work FOR YOU With fewer Employee Problems and Headaches, in 48
Hours, in Any
Office – Any Business, At No Risk to You…
Guaranteed!
Have More time for
Your Family, Friends and Yourself all while Working Less and Earning
More!
Dear
Frustrated Business Owner,
If
you’re like 1,000’s of business owners and
entrepreneurs you’re experiencing the troubles of balancing
your work and personal lives. You're missing out on
your
children growing up, missing the school plays and games. But
how
can you balance your desire to run your business successfully and have
finalcial security all without missing out on the important things in
life?
If
you want to uncover how
to really have eveything in life, balance in your professional and
personal lives, then this
could be the most important information you will read ever read!
**Warning**
Do
not purchase anything for your Management Cusotmer Serivce and Employee
Training Arsenal
unless they offer:
YOU,
the owner, to have it all!
-
Time
for you and your family.
-
Time
to work on the really important things in your business that will
explode your income.
-
Peace
of mind – being able to think about something other than you
job 24/7.
-
A
guarantee of happy customers for you, who are even happier to do
business with you.
-
How
to increase profits today and multiple the value of your company when
you want to sell it.
-
Management
and training videos (DVD’s) that you can use today to
revolutionize your business.
-
An
easy to follow, step by step process that is not only fun, but
guarantees results quickly.
READ BELOW TO FIND OUT MORE!
My
name is Keith Lee. I have been President and owner of American Retail
Supply since 1981. For the first 10 years of my management life, I was
just like you, worn out and tired of baby-sitting
employees. I didn’t even want my business to
grow anymore because that just meant more work, bigger headaches and
more baby-sitting for me... it just wasn’t worth the hassles.
I
tried everything I could read or hear on how to create the perfect work
life that would allow me to have the personal and professional life I
wanted. I wanted what Zig Ziglar called a balanced life. I wanted it
all and I wanted it at a high level - career, social, financial,
family, physical, mental and spiritual… but that was proving
impossible.
In
1991 I hit a boiling point. My business was growing, but I was burned
out. I had tried all of the management systems approaches and ideas and
then it hit me…
Everything
out there was designed for big, public corporations. Nothing out there
was for me, the small business entrepreneur, who has to do it all, who
actually wants a life and whose goals are not at all the same
as people managing in a large, public corporation.
Out
of necessity I created my “Make-You-Happy
Management System.”
The
system was a smash hit. In fact, it’s the single biggest
reason why over the past 15 years, while 80% of my competitors have
gone out of business I’m not only still standing, not only
surviving, but thriving both locally and nationally.
In
1993, there were 8 other businesses in Seattle like me. We were by far
the smallest. Since then, all but one has gone out of business. I
actually bought a couple of the others for pennies on the dollar before
they went under.
My
business has grown from a small warehouse in Seattle with barely
$500,000.00 in sales, to now, where I have distribution centers in Seattle , Denver, Dallas and Honolulu and did
over $14,000,000.00 in sales in 2006. That number should jump to over
$17,000,000.00 in 2007.
It
is also the reason why Washington CEO Magazine
named us the “Best Small Business to
Work for in Washington State.” This
system not only allows you, the Owner, to have it all, but it creates
happy employees (team members), happy customers (clients) and people
who enjoy working with you and doing business with you.
I
now have everything I want in life. A business that allows me, the
owner, to have it all! Vacations, money, nice homes, cars, and all the
‘toys’ I want. But most of all, while my kids were
growing up, I was there, enjoying every
minute!
And
now that they’re grown I can do what I want, when I want, and
because my management system continues to create a better business day
after day, whether I’m there or not; when I
return things are running better than when I left.
Does Your Business Allow You To:
Be
away for 1, 2, 3 weeks or more, and when you Return its running better than when you left?
Hardly
ever works on weekends (unless you really want to), and take 60-80 days
of vacation each year?
Sell
your business for more money when the time comes to sell because the
success of the business is not dependent upon you?
Work
only as much as you want, never baby-sit and work
on the stuff that you’re most valuable doing?
Run
so well that you have the time, ability and resources to
start other businesses to make you even more money?
“Over the past 15 years, I
have
discovered 5 secrets that are essential
for you to have it all and be a huge
success in today’s business world.”
- Coaches,
mentors and support from fellow business owners you can use as a
sounding block and who let you know “YOU’RE NOT
ALONE.”
- Coaches
and Mentors are required for today’s business. You
can’t go at it alone! No one else in your world knows what
it’s like to be you, except other business owners and
entrepreneurs! You’ll be re-energized and ready to tackle
your business quicker and easier than you would have on your own.
- Having
a client focused philosophy and systems that put the client above all
else. Not just satisfied customers. LOYAL CUSTOMERS.
- This
is your advantage over the giants in your business. You’re
superior customer service and client focused philosophy will have
customers coming back again and again. And giving you money for the
rest of their lives.
- Z-Theory
management that supports your client focused philosophy.
- Why
tackle important decisions by yourself? Get others involved. People
that will be affected by the decision (stakeholders). Take the full
burden away from you and let other’s share in the decision
making process. You’ll free up a ton of time and have happier
employees when you allow them to help in decision making. You no longer
need to be King Solomon and make Godly decision.
- But
maybe the most valuable benefit of Z management is BUY IN! When the
people who have to implement something in your business have input on
it they are much more committed to making it work. In fact, I would
much rather have a good idea implemented by people who support it, than
a great idea implemented by people who don’t care!
- Written
and well defined job requirements for each and every position in your
business. These are step-by-step instructions on how you do things in
your business.
- This
is the result of accumulated knowledge over time. Everyone knows how to
do their job and therefore you are all more effective and efficient.
Without written procedures and instructions when someone leaves,
you’re back to square one.
“You are just 48
hours away from
changing your personal and professional
life! Reclaim your life and start having
your business work for you.”
Inside
the “Make-You-Happy Management System”
you’re about to discover:
 |
|
-
Why
you should train and develop your employees & how to do it
quickly & efficiently
Page 21
-
Tips
on how to build an effective team at work
Page 120
-
How
staff can deal with changes in the workplace
Page 121
-
Decision
Making Tools to make your job easier
Page 129
-
Eleven
Secrets of Leadership
Page 149
-
Why
simply delegating doesn’t work and why delegating with this
system does
Page 89
-
Why
most empowerment systems don’t work and why empowerment with
this system does
Page 123
-
The
single most important customer service training you can do how to get
it done in 30 minutes, and how it will create WOW! CUSTOMER SERVICE in
you business in 24 hours guaranteed!
Page 81
-
How
to train new staff members with videos (DVD’s), without you
being there!
|
Here is a list of
everything you receive when you
invest in this One of a Kind Management System
“But don’t just
take my word for it.
Here’s what others are saying about how
the ‘Make-You-Happy Management
System’ has changed their lives.”
“I
just wanted to thank you for the role you have played in my success and
development. What I have learned from you has allowed me to take this
on. I have the confidence in my people to leave the store
in their hands. I have the systems in place to allow me to have a 2nd
FULL TIME JOB! I will be working out of the Main Street Cultural
District office rather than in the store!”
Allyson
Walter, The Savvy Shopper
www.TheSavvyShopperInc.com
Ames , IA
“After
implementing Keith’s System I’ll never go back to
my old ways! My desk used to be a mess trying to
take care
of everything I needed to do and solving every problem. Today
I
work on the important things I need to do to grow my business and my
biggest problem is we’re growing too fast! But
that’s a
problem I like. "
-
Rolf Williams, Jerrol’s Book and Supply Company
www.Jerrols.com
Ellensburg , WA
“Even
though Keith’s system is designed to make client’s
happy, I was surprised at how receptive and excited my team members are
about it. They are re energized and I’m getting bunches of
great ideas from them on how to improve our business.”
-Kevin Turner,
Providence Enterprises
Olympia , WA
I
have listened over and over to my CD’s Is it a lot
of great
info. The environment that these ideas create, for
both
customers and teammembers, must be incredible. We have begun to
implement some of the ideas, and will continue to do so.
Thanks!
-Craig Pfeiffer
Interior Ideas, Inc.
San Antonio, TX
I've used your
"The 55 Secrets of Make-You-Happy Customer
Service."
CD with my entire staff. As a matter of fact, in my one niche
I
have taught client service skills for years. I have never seen such a
concise, complete and useable system such as yours. It is unique and
best of all -- it works!
-Jim Werner
Cascade Success
Kaizer, OR
“Do
You Know Exactly What You’re Getting From Other Self-Proclaimed
Experts”
Other
self-proclaimed experts make promise after promise. It’s
nothing but “fluff” and theory if you ask me. Not
the real world, lab tested hard content that I give to you. Here is
just a taste:
Time
for you and your family. You will never be the “missing
parent” or the unseen husband or wife. You can now have a
great career and an even better personal life.
The
time to work on the really important tasks and activities in your
business which means more productivity and an explosion of income for you, the owner.
A
world class training system for your employees. They know their roles
and expectations, which leads to less stress, less headaches
and less problems for you.
You
will learn the secrets to a customer (client) focused philosophy that
is needed in today’s business world. You’ll
have repeat, lifetime clients who not only buy from you over and over,
but can’t help telling their friends how wonderful you are!
You
will get one-on-one access to me to learn the ins and outs of the
system. Three 20 minute One-on-One coaching
tele-coaching sessions with me to learn how to implement this system
with the least amount of work and immediate buy-in from your staff.
Plus you’ll have unlimited email support from me for an
entire year! You will be successful right from the start!
All of this and much more is included
in the Make-You-Happy Management
System. A system that guarantees
you to Reclaim Your Life!
For
a very limited time you can invest in this great program for only $997.
That is $300.00 off the normal
price. “But Keith, why would you do
this,” you ask?
I
really want to know what you think of my Make-You-Happy
Management System. So, if you decide to take your life back and invest
in my system and agree to email me
and tell me what you think of it (good, bad, or indifferent) in 3
months, I’ll take $300.00 off the price. Your
price is $997 – You may chose 4 monthly payments of $249.25.
Again, this is my way of saying thank you for believing in my system
and telling me what you think.
Before
you think $997.00 is too high of a price, consider that my accountant
tells me that since this in training and consulting for your business
is tax deductible, so it’s more like $650.
Let’s
take a look at the alternatives
Consider
that all but one will provide you with the same old crap
that’s was developed to work in large corporations with
managers who are willing to give away their life to scrabble to the
top. They’re not designed to give you IT ALL!
First,
you could hire me for the day. This is the one where you’ll
still get a system that actually works for you! AT $300.00 per hour,
that would cost you $2,400.00 for one day and you need to come to me.
If I come to you it’s at my convenience and the cost is
$3,600 per day plus first class travel. And you know what,
I’m pretty darn good at what I do, but we would barely
scratch the surface of what the Make-You-Happy System would do for you.
- Attend
a national management training seminar for $1,500.00 per person. Can
you afford to send your entire team?
- Go
back to school and get your degree in Management in just 4 years and
$50,000 to $200,000 later, you’d be done! And you get the
same corporate theory, no real world tested system.
All
of the above only mention price. None of them include what you get to
KEEP with my system. First, the training DVD’s that you can
use over and over again. Invest once and use forever!
You
also get 3 – 20 minute consultations with me. Remember,
that’s a $300.00 value included in the system.
There’s also the can’t miss, Make-You-Happy Manual
that will walk you step by step through the system.
Then
there’s my fast start guide to get you rolling within 48
hours of receiving my system. All of this, and more, included in the
price.
You
don't have to be in Atlanta, GA; San Diego, CA; the UK for this
management training system to work. This system will
work
“Keith, I’m Just Not Ready to
Pull
the Trigger. Are You Sure You can’t
Sweeten the Deal a Bit?”
Alright,
ask and you shall receive. I’ve arranged for the first 200
orders these 3 special bonus gifts for you.
“In Search Of Excellence”
DVD hosted by Tom Peters. This is vital to your team understanding the
value of the Make-You-Happy System. For 13 years every team member at
my company watched this during their first day training with me. With
my new system everyone still watches this the first day but my other
two training DVDs (that you get with the system) I don’t need
to take the time I used to with every new team member. Every year our
entire team gets together to watch this DVD again as a refresher.
In
this DVD see how Walt Disney World train and guide their teams to
understand that a commitment to quality and customer care is vital for
success. At Stew Leonard's Dairy, you will see how a passion for
customers is translated into huge business success.
If you were to buy this online you would pay
$775.00! Just to rent the DVD would cost you $275.00!
I’ve arranged with the producers of the program a great deal
to allow me to include this in my system.
Some
of the key points you team will gain include:
- Show
your team that Excellence is attainable
- Discover
how to increase productivity by removing fear of failure
- Promote
employee motivation
- Communicate
corporate values
- Creatively
link reward to performance for greater payoffs and profits+

Would you like to know
the 55 Secrets to Make-You-Happy Customer Service ?
Wouldn’t it be great to share that with your team members?
Well, I’ll also throw in my audio CD on these 55 Secrets that
you are allowed to copy for your team so they know exactly what you
mean by “ Exceptional
Customer Service.”
Here
I give you the 55 Secrets that anybody who deals with Customers should
know. I cover every little detail including:
- How
to Answer the phone the RIGHT WAY
- How
to handle angry and upset clients
- System
problems vs. People problems
- What
Business you truly are in
- The
value of internal customer service
- The
single most important Customer Service Secret that you can implement in
24hours and transform your business
Value: $197.00
The “Make-You-Happy
Management System Resource CD.” Remember one
of the keys to success to have clearly defined and written job
descriptions for every job in your business? Well her they are! I have
compiled what we call Make-You-Happy Job Requirements for every
position here at American Retail Supply. All you have to do is tweak
them slightly for your business, and away you go!
For
the past 15 years I have had my managers and team members working and
tweaking each requirement. You’ll get 321 prewritten job
requirements that you can tweak slightly to use in your business. This
would literally cost you 1,000’s of employee hours and
thousands of dollars. Now, here they are, clearly written out for you
to use. Value:
PRICELESS!
Job
Positions on this CD include, but certainly are not limited to:
- Accounting
- Purchasing
- Payroll
- Managers
- Sales
Reps
- Receptionists
And
Many More!
You deserve to
have the best life,
so now it is time to take action!
Take
back your life! Start living the dream you had when you started your
business. Your business should work for you, make you money, make your
life better and not burn you out! Invest in the
“Make-You-Happy Management System” below on my
secure server.

We
accept All major Credit Cards

But What Good
would all this be Without
A No Hassle, No Weaseling out of it,
Make
YOU Happy
Guarantee!
I
am so confident in this system, and so certain of your personal and
business success that I’ll give you a 1-Year, full money back
guarantee. That’s right; you can use this in your business,
in your life, and if you’re not making more money, with less
stress, headaches and worries than 1 year ago, send it back to me for
an entire refund.
That’s
right, anytime during the next 365 days, if you are not absolutely
blown away by the information in the "Make-You-Happy
Management System" and the three bonuses
, I will refund the entire investment no questions asked.
Dedicated
to Improving your business,

Keith
Lee
Here is a list of
everything you receive when you
invest in this One of a Kind Management System
|